Please follow the tutorial below to upload logs.
1. Please insert the product into the USB port to power up the box.
2. Please turn on the Wi-Fi on your phone and connect to the box's Wi-Fi network (Wi-Fi name: AutoKit xxx; Wi-Fi password: 12345678).
![](https://cdn.shopify.com/s/files/1/0482/2188/0485/files/3_82ee18ba-867a-4192-a094-314c3d6c9d50.jpg?v=1685005130)
3. Please enter 192.168.50.2 in the built-in browser on your phone to access the box's backend; click on "feedback".
![](https://cdn.shopify.com/s/files/1/0482/2188/0485/files/4_a638ae1e-269d-46e9-93e8-6052ea61dee4.jpg?v=1685005419)
![](https://cdn.shopify.com/s/files/1/0482/2188/0485/files/1_b89578fd-665e-45bb-b04a-0ba2af439073.jpg?v=1685006188)
4. Please enter the issues you encountered while using the product, then click "Confirm."
![](https://cdn.shopify.com/s/files/1/0482/2188/0485/files/0.jpg?v=1685006504)
5. Once confirmed, please simply copy the log code and send it to the customer service team at support@autokitcarplay.com.
![](https://cdn.shopify.com/s/files/1/0482/2188/0485/files/1_50d35319-cd93-4224-819b-57743103657c.jpg?v=1685006526)