How can I upload the log?

Sometimes, when you can't find a suitable solution through our FAQ, you can upload a log in the backend. Our engineers will push you a specific firmware version based on the log you uploaded to solve your problem so that you can update it online. 

Here are the steps to upload the log:

1. The product is plugged into the USB socket on the car to power on.

1.The product is plugged into the usb socket on the car to power on.

2. Firstly, turn on your phone's WIFI, find the dongle's signal which is named AUTO/VOLXXX, input the password 12345678 to pair the phone and the dongle.

2.Turn on the iPhone's WiFi, click the wifi name of the product,enter the password 12345678 to connect.

3. Open your phone's browser and input 192.168.50.2 to log in to the backend,and then click the white icon.

4. Click " Feedback "to fill in the problem you meet.



5. Before you submit the log, please do remember to email us your order number, the year and the model of your car, and the log's screenshot so that we can forward your case to our engineers.

Email address: support@autokitcarplay.com

    1 out of ...

    Related Articles

    Autokit-Blog-How-to-Get-Wireless-CarPlay-on-Honda-Cover-Image
    If you’re a Honda owner and have been dreaming of harnessing the convenience of wireless CarPlay, we’ve got you cov...
    How Does Wireless CarPlay Work?
    Are you curious about how wireless CarPlay works? Wireless CarPlay can free your iPhone from the constraints of a d...
    Is Retrofitting CarPlay Worth It
    You’re driving a car without CarPlay, so you have to place your phone on the passenger seat to view the navigation ...