What I can do if the SIM card can't work after inserting it into the T-box?

If the SIM card doesn't work after inserting it into the T-box like the device has reception on the 4G network, there's a cross showing on the signal bar every 10 seconds, or when it requires an internet connection, how can we fix it?

The steps below may help:

1. Please install the FibocomLogTool -APK in the T - box first.
You can get the file by sending us an email.

2. Format the TF card and then insert it into the T - box.

3. Open the FibocomLogTool in the T - box.

4. Turn on the AP, RADIO, MODEM, and KERNEL functions.

5. switch the APN on the menu.

6. If it can't connect to the Network, switch the mobile data function on and off. (Settings - Network&internet - Mobile Network--Mobile Data Switch)

7. If you still can't access the Internet, switch the airplane mode on and off (Settings--Network and Internet--Airplane Mode)

8. If the above operations are invalid, please try to switch APN.

9. After completing the above steps, confirm whether you can access the network right now.

10. Take out the TF card and insert it into the computer, find the Android file and compress it, then send it to support@autokitcarplay.com. we will forward the file to our engineers for further checking after that.

RELATED ARTICLES

6 thoughts on “What I can do if the SIM card can't work after inserting it into the T-box?

t4s-avatar
Autokit

Hi Paul
If you need the FibocomLogTool -APK file, please contact us through mailbox <support@autokitcarplay.com>

December 21, 2023 at 01:33am
t4s-avatar
Paul

How can I get access to FibocomLogTool -APK file

December 21, 2023 at 01:22am
t4s-avatar
Autokit

Hi Ahsan
You may refer to the blog below to see if the issue could be solved, or you may contact us through mailbox <support@autokitcarplay.com>
<https://autokitcarplay.com/blogs/t-box/no-network-data-with-sim-card>

September 5, 2023 at 00:57am
t4s-avatar
Autokit

Hi Claudio
You may refer to the blog below to see if the issue could be solved, or you may contact us through mailbox <support@autokitcarplay.com>
<https://autokitcarplay.com/blogs/t-box/no-network-data-with-sim-card>

September 5, 2023 at 00:57am
t4s-avatar
Claudio lizama

Estimados tengo un problema ya que mi carlinkit no conecta a la red del teléfono necesito me puedan enviar el fibocomlogtool

Muchas gracias

August 13, 2023 at 18:46pm

Leave a comment

Your email address will not be published. Required fields are marked *

Please note, comments must be approved before they are published

    1 out of ...